In construction, a request for information (RFI) seeks the clarification of plans, drawings, specifications, and agreements. The construction RFI is a formal written process in which parties, such as the contractor and designer, clarify information gaps in construction documents.
While this process sounds straightforward, RFIs often become a source of delay, expense, conflict, and even legal claims. Therefore, all participants in construction projects have a stake in understanding how RFIs work and how to use them properly.
Construction RFIs come into play at various points in the construction process. During bidding, a contractor may submit an RFI to gain a fuller understanding of the project’s details and fine-tune a quote.
RFI best practices
Limit the information request to only what information is needed.
Be specific with what information is being requested but avoid in-depth detail.
Follow any previously established formats in order to enable more direct comparisons.
Limit information requests to resource and capability information.